Thank you for choosing our products! We want to ensure a smooth and satisfactory shopping experience for you. Please review our shipping policy below:

1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods: We offer several shipping methods to accommodate your needs. The available options will be displayed during the checkout process. Please note that the estimated delivery times provided are approximate and may vary depending on your location and any unforeseen circumstances.

3. Shipping Destinations: We currently ship to Canada and the USA. If your location is not listed, we are not shipping to that destination.

4. Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed during the checkout process before you finalize your purchase.

5. Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email or through your account. You can use this tracking number to monitor the progress of your shipment. If you are in Canada and choose regular mail, no tracking is provided.

6. Customs and Duties: Please note that USA orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs. We recommend checking with your local customs office for more information on potential fees.

7. Delivery Issues: While we strive to ensure timely and accurate deliveries, unforeseen circumstances such as weather conditions or logistical challenges may cause delays. If you encounter any issues with your delivery, please contact our customer support team, and we will assist you in resolving the matter.

8. Order Modifications: Once an order has been placed, modifications such as changes to the shipping address or shipping method may not be possible. Please review your order details carefully before finalizing your purchase.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team sleeptape@mail.com . We are here to help!